CONTINGENCY PLAN | COVID-19
Dear Customers and Partners,
The situation we are currently experiencing is a worrying one and requires us to take special care and additional safety measures as the health protection of all Employees, Clients, Partners, and consequently all of our family members is at stake.
Although we know that face-to-face meetings in our studio are an asset because they allow us to see our work live and have a better exchange of opinions, the truth is that at Diferente we are used to having procedures to develop processes with fiancees who are far away , so, in order to stop the pandemic caused by COVID-19 as much as possible, and despite the fact that we continue to develop our work within “normality”, until otherwise indicated:
• Access to our facilities will be restricted and must be done exclusively for the purpose of collecting orders and / or prototypes, by prior appointment. As an alternative, and similarly to what was already done, if customers prefer, we can send it by post.
• All meetings that are scheduled are suspended and must be rescheduled later. As an alternative, we propose that they take place by email, phone or video / call (whatsapp).
• All processes that are underway (and those that may start in the meantime) will continue as planned, and only face-to-face assistance should be avoided.
In addition to the forms on our website and social networks, we maintain our total availability to contact us through the following telephone and email contacts:
Mobile: 918 519 515/919 732 249
WhatsApp: 919 732 249
Certain of your understanding of the above,
Cristina Almeida and Pedro Sabença
ADDITIONAL INFORMATION | DIGITAL INVITATION | COVID-19
In view of the current context, we inform all our fiancés who have to postpone the event, that we are available to make the invitation with the new date in digital format, without any associated cost.
To do so, they just have to contact us via our email:
The time is one of union and mutual aid, and we are here for whatever you need.